A little about us
We’re Sonder Digital. Think of us as your digital Swiss Army knife—sharp, reliable, and handy in a pinch. Based in Seaton in East Devon but making waves everywhere, we’re a tight-knit team of designers, developers, and marketers who believe that building a business online should be exciting, not exhausting. We strip away the stress, handle the heavy lifting, and build digital experiences that make your competitors jealous.
Sonder.
[sohn-dehrr]
noun
The profound realisation that every random passerby has a life as complex, vivid, and rich as your own, filled with their own stories, ambitions, worries, and dramas, making you just a background character to their epic tale.
How We Roll
From “Hello” to “Holy shit that looks good”
The Chat
We drink coffee (or tea), you tell us your problems, and we figure out a plan to fix them.
The Blueprint
We design the look, feel, and flow. You give us the thumbs up.
The Build
Our geeks go into a dark room and write the code to bring it all to life.
The Partnership
We push the big button, pop the champagne, and plot the next steps for growth.
Your website should be your hardest working employee – never calling in sick, always closing deals, and looking 10/10 while doing it. If your current site is just sitting there looking pretty (or worse, not looking pretty at all), we need to talk.
300+
Websites Launched
15,000+
Cups of Coffee
Sonder by Numbers
20+
Years in Business
100%
Senior team. No outsourcing.
The Faces Behind the Pixels
We aren’t a faceless corporation run by robots (beep boop). We’re a real bunch of creative geeks, strategy nerds, and obsessive problem solvers. We don't hide behind generic support tickets; we’re the actual people writing your code, designing your pages, and replying to your WhatsApps from our little office in Seaton. Meet the crew dedicated to making you look good online.
Rob Swan
Founding Director & Envelope Creator
Rob is the architect of our Envelope platform and the person responsible for our technical infrastructure. As a developer at heart, he built Envelope to be a secure, "no-plugin" alternative for businesses that have outgrown the limitations of mainstream CMS options. He ensures our tech stack is a stable base for long-term growth.
Rob Fellingham
Marketing Director & Strategy Lead
Rob leads our strategy and consultancy, with a deep specialisation in SEO and Google Ads. He is focused on the "marketing engine"—making sure that search, ads, and consultancy all align to move the needle for already-successful businesses. He brings a calm, data-driven perspective to every client roadmap.
Alex Rowe
Chief Business Development Officer
Alex is often the first face you’ll meet and serves as the bridge between your goals and our specialist team. He acts as an embedded marketing director in your business, orchestrating our developers and marketers to ensure that your strategy is executed perfectly and your budget is spent where it counts.
Brad Ellis
Lead Developer
Brad is the person who turns our designs into responsive, high-speed realities on the Envelope platform. He takes full technical responsibility for the build, ensuring that your site's codebase is clean, secure, and ready to handle custom integrations and long-term scaling.
Jack Turner
Marketing Manager
Jack manages our flagship PPC services, focusing on precision and ROI. He monitors campaigns like they are his own, ensuring that established brands aren't leaving money on the table through inefficient search spend or poor targeting.
Steve Towells
Lead Copywriter
Steve is our "word person," responsible for stripping away jargon to find a voice that is honest and straight-talking. He ensures that every email sequence, blog post, and landing page tells a clear story that builds trust with your audience rather than just adding to the noise.
Rob Larcombe
Head of Design
Rob is responsible for the visual identity of our projects, creating high-performance designs that make our clients look as professional as they actually are. He works closely with our developers to ensure that every site is as functional and fast as it is beautiful.
Lillie Filtness
Head of Social
Lillie handles our organic and paid social media strategies, ensuring they act as a supportive pillar for your wider search and email efforts. She focuses on multi-channel discovery journeys that turn casual social browsing into meaningful lead generation.
Evie Fairman
Senior Account Manager
Evie is dedicated to the long-term health of our client partnerships. She manages the cadence of our monthly retainers, ensuring that our reporting is clear and that we are constantly pivoting our activity to meet the evolving needs of your business.
Nick Hunter
Partnerships Lead
Nick keeps our client relationships running smoothly - translating goals into clear priorities, keeping projects moving, and making sure the work stays commercial. He’s calm, organised and straight-talking, which makes him a safe pair of hands when there are lots of moving parts.
The Sonder Promise
We’ve been around the block enough to know what annoys people about agencies. So, we wrote a few rules to make sure we never become "that" agency:
No Ghosting
We reply fast. Average response time is hours, not days.
No Surprise Bills
The price we quote is the price you pay. If we under quote, it's our problem.
No Outsourcing
You hire us, you get us. We don’t ship your project off to a mystery server farm halfway across the world.
No Tech Speak
We explain everything in plain English, so you’re always in the loop.
Kind words from our partners
“From excellent and reassuring communications on the projects, to recommendations to try something new, the whole team are knowledgeable, professional and make the whole relationship uncomplicated. A joy to work with, what a fantastic team.”
– Karen O'Gorman, Abbotsbury Subtropical Gardens
“As a local authority it is imperative that we have a fully compliant website. Sonder Digital totally redesigned our website. They understood very well our needs from the outset and managed to balance what could have been a rather vanilla site with something very user friendly. It is streamlined, concise and very much reflects the Council’s branding.”
Their customer service is fantastic, you can always find a team member on hand to assist. Updating the new website is simple and efficient. We have worked with Sonder Digital now for just under a year and have received consistently good service. We would highly recommend!”
– Carla Winsborrow, Newton Abbot Town Council
“A website is like a shop window and if it is dressed well, it brings the customers in. Sonder are brilliant at what they do. If you are looking for someone to showcase the best of what you have, look no further!”
– Paul Pudi, Forde Abbey & Gardens
“I guess the bottom line is, that using Sonder, my sales have rocketed.”
– Olivia Chapman, Oleo Bodycare
“Rob and the team have helped us navigate a new site design, integration to a new SOP system, and improve our social media and marketing plan. At every step, they have helped guided us with knowledge, and expertise. I would recommend anytime. A fantastic company to work with!”
– Ross Baker, Fountain Timber
“Sonder are absolute game-changers! Their website revamp services are nothing short of extraordinary. I was blown away by the exceptional level of creativity and skill they brought to the table. From the very first meeting, it was evident that they genuinely care about their clients and take the time to understand their unique needs.
The result of their work is a breath-taking website that showcases my brand in a way I could have only dreamed of. It's not just visually stunning, but also incredibly intuitive for users, making navigation a breeze. Sonder's team is not only talented but also incredibly professional, responsive and proactive. They kept me updated throughout the process, ensuring that I felt involved and valued.”
– Caz Griffin, Griffin VA
“Brilliant service - great designers, professional team work and account handling, and adaptable with my many contrary demands. They created a fantastic online presence for me really quickly and efficiently - and I highly recommend them if you need a new website!”
– Alice Meacham
“Sonder are a great company to work with. They are knowledgeable and skilled at all they offer and have achieved anything we've asked of them. It always seems so seamless and efficient and we always feel well looked after. Alex is on hand to help with pretty much anything we need and is always so patient with all of our ideas and next steps.”
The websites themselves are wonderful and get so many compliments, working smoothly and looking great. Even when something needs an extra look or a little tweak, they are eager to understand the goal and get it done.”
– Rich Balman, The Lost Foundry
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